FAQS

SHOPPING INFORMATION

How can I place the order

1. Send product pics and quantity then we will make you quotation

2. After detail confirmed we will send the PI to you, payment method can through Alibaba, T/T, Western union etc.

3. Payment term can 30% deposit and 70% balance before loading

Can I get free sample?

A: Depend on which type of product, sample maybe could be free, but you need to pay the freight

What is your MOQ?

A: 100 pcs/sets, if the model is in stock the MOQ is flexible.

What is the lead time?

A: Ready stock can send out within 3-5 days after receive payment, customize order usually 15-25 days after receive deposit.

What about the shipping?

A: According to the different term, buyer and seller take different responsibilities
EXW-buyer take care of the shipping
FOB-seller delivery the goods to the port of loading and provide document for clearance
FOB-seller delivery the goods to the port of loading and provide document for clearance
DDP-seller handles all shipping and duties

How can I contact AggPo?

Website
www.aggpo.en.alibaba.com
www.aggpo001.en.alibaba.com
www.aggpo002.en.alibaba.com
www.www.aggpo.com

Email
info@aggpo.com

Mob/Whatsapp
+86 15867218910

PAYMENT INFORMATION

How long will delivery take?

A: Depend on which country and the shipping method you need
By express-usually takes 7-15 days to arrice most of country, but express buyer usually need pay tariff when receive the goods
By Air 10-15 days
By sea- Asia country 10-15 days, North America and Europe usually 25-40 days
By train-45-60 days

What about the warranty?

A: We provide 1 year warranty for most of goods we sell, If it has quality problem of the product itself, can refund or send replacement in next order

Do I receive an invoice for my order?

A: Yes, we will provide PI before order, and CI and PL before ship the goods

Can I change or cancel my order?

A: Depend on the situation, if we have not start production the answer is yes, but if have start production you may need to pay the cost that have incurred

What exactly happens after ordering?

A: If it's ready stock, we will let the warehouse start packing and then send out the goods, if for customize order need order to make, firstly will prepare material, and then make a sample to get the confirm, after sample confirmed we start production

What should I do if I receive a damaged or wrong product?

A. If within warranty, you can firstly provide us some video and pics, if it was our mistake, can refund or send a replacement for that part.